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Faqs

General

Gates open at 6:30PM. The films starts from last light (approx. 8:00PM). As we are an outdoor cinema we need it to be dark for the film to be visible on the screen. We recommend arriving early to give you enough time to grab your food & drinks and settle in for the film.

Absolutely, Sunset Drive-In is the perfect place to enjoy a family night out or entertain the kids for a few hours.

Also, be aware that we sometimes show films classified MA15+ (for the adults) which require children under 15 to be accompanied by a parent or guardian. Films that are R18+ require all attendees to be 18 or older.

To fully enjoy your Sunset Cinema experience, we suggest the following things:

  • Layering up or bringing a blanket for those chillier spring nights.
  • Insect repellent to keep those mozzies away (if your window is open).
  • Snacks, food & drinks are all welcome. We will also have these available onsite if you’d rather purchase then!
  • Friends, Family or Dates; Sunset Drive In is best enjoyed with others!

Due to OH&S and our COVID safe plan, we strictly do not allow any walk-ins to Sunset Drive-in. You must be safely seated in a vehicle to gain access to the cinema arena. However, you may meet outside the cinema arena and safely sit in one car before entry to the cinema arena.

We note that last season there was some leniency, this is no longer the case due to the strict Health Order we must follow.

We accept NSW Discover vouchers. You can redeem one $25 voucher per booking. Simply enter the voucher number once you reach the final check-out, there is a prompt under gift cards/vouchers. Vouchers will not be accepted on-site and can only be redeemed online.

We love to see your snaps at Sunset Cinema. You can share them on Instagram with us by tagging @thesunsetcinema and using #thesunsetdrivein so we can see & repost them. However, we request that no professional recording equipment or flash photography is used during the film and recording the film is strictly prohibited by law.

Ticketing

You can purchase your tickets online only. Simply select your session from our PROGRAM and then your tickets. There is no box office at the venue.

Yes. Simply show your tickets displayed on your phone at the gate.

No worries. Sometimes our confirmation emails get lost in your junk inbox, look for an email from info@sunsetcinema.com.au. You can also access your tickets by logging into your account HERE. Still can’t find your ticket? Email us at info@sunsetcinema.com.au

We understand that sometimes life can get in the way of a pre-planned night at Sunset Cinema. If you would like to swap your tickets to another session, simply:

  • Go to your Sunset Cinema ACCOUNT and login
  • Click ‘list tickets’
  • Select the tickets you would like to swap and select ‘exchange’
  • Follow the prompts to choose another session.

There is a $2 exchange fee on all tickets. Tickets cannot be exchanged for a transaction that is lesser value than the original. Tickets can only be exchanged up until 24 hours before the session time. Unfortunately tickets are non-refundable.

You are able to exchange your tickets to another session. However, refunds are not available if you are no longer able to attend or change your mind. In accordance to our COVID plan, if you have been told to isolate or are feeling unwell, please contact us at info@sunsetcinema.com.au

One ticket covers one car, with either up to 2 people, or 3 and more, depending on the ticket level chosen. Children 3 and under do not count towards the admit count.

If you need to upgrade to the higher admit ticket then please follow the exchange process.

Sunset & our ticketing provider charges a $2.95 booking fee per ticket/car. If you decide to exchange your ticket there is also a $2 exchange fee per ticket.

We have two prices based on admits in the car, regardless of any discount cards they may hold. Any questions, please feel free to email us at info@sunsetcinema.com.au.

To redeem a discount code or ticket voucher/complimentary pass (excluding Gift Cards) simply:

  • Select your preferred screening
  • Enter your unique Code and Validate
  • Select your discounted or complimentary ticket and Add To Cart
  • Follow to prompts to proceed to checkout and complete the transaction

Please check the terms and conditions of each voucher as they may differ.

Gift Cards from Sunset Cinema North Sydney are redeemable at Sunset Drive-In.

  • Select your Sunset Cinema session at sunsetcinema.com.au
  • Choose your tickets, add them to your cart & proceed to checkout
  • Sign up or login to our ticketing provider
  • Enter your Gift Card code under ‘Voucher Code’ in payment methods and click APPLY
  • Complete transaction & enjoy the film!

Weather

Sunset Drive-In is an Aussie spring/summer outdoor event. Part and parcel of that is being open to all the elements mother nature may throw at us; including unpredictable weather changes at any moment. We screen in most weather conditions, including those light rainy summer nights. We only cancel screenings in extremely bad weather where danger presents itself to our patrons and staff, or if there is potential to damage the St Ives Showground lawn.

We encourage you to check the forecast HERE and check that your windscreen wipers are working!

Coming to an outdoor event always has its weather risks. You accept, by purchasing tickets, that you acknowledge the unpredictability of the weather and no refunds will be given if you do not find the weather satisfactory.

In the unlikely event of a cancellation, the notification will come via SMS & Email. You will be entitled to a full refund. This policy is in place due to the limited season and high likelihood of future sold-out screenings.

Food & Drink

There is a range of food and drinks available every screening night. The snack will have all your cinema essentials, plus Big Drop Brewing non-alcoholic beer. We will also have food vendors onsite serving dinner and desserts, you will be able to order via Mr Yum.

You are more than welcome to bring your own supplies for the movie. However, please be aware that we are not a licensed venue and cannot allow alcohol into the venue. Sunset Drive In does not condone consumption of alcohol by any drivers. We also ask for you to take your rubbish with you when you leave as onsite rubbish disposal is minimal. Our staff can provide you with bags to assist you in this.
 

Venue

Click HERE for information on the cinema location.

St Ives Showground is a smoke-free area and we do not allow smoking or vaping at Sunset Cinema Drive-In.

You are more than welcome to bring your furry friend along to Sunset Cinema Drive-In. They must stay on leash with you at all times for both their safety and that of other patrons.

There are accessible facilities available at the St Ives Showgrounds’ site. However, please be aware that the grounds are mostly grass with minimal footpaths.

If you’re still on-site and can’t find something, report it to one of our staff and leave your details.If you have already left the cinema, send us an email at info@sunsetcinema.com.au and we will have our staff look for you.

COVID-19

Sunset Cinema & Sunset Drive In is registered as a COVID Safe Business with the NSW Government in line with the current restrictions and guidelines. You can find our full COVID policy HERE.

As per the NSW Public Health Order, all patrons 16 years or older must be fully vaccinated to attend Sunset Drive-in. You vaccination certificate will be checked upon entry, failure to provide one will result in refusal of entry.

In addition, all unvaccinated patrons under 16 must be accompanied by a fully vaccinated member of the same household. Sunset staff members reserve the right to refused entry if they believe this is not being adhered to.

If you have been told to isolate or feel unwell/sick in any way then you must not attend Sunset Drive In. If you already have tickets, please contact us at info@sunsetcinema.com.au and we will assist you.

Cars

You will be able to tune into the film’s sound via your car radio, a particular frequency will be given on the night. We suggest that you test your radio beforehand. If your radio does not work then you can bring a portable radio with you. This will not work on iPhones.

You are more than welcome to leave you car to pick up your food order or use the toilets. However, due to social distancing restriction we must insist that you stay in or directly within the region of your car at all other times and during the film. Whilst outside your car you must practice social distancing and stay 1.5m apart from others.

Our friendly staff will guide your car to the designated spot. This is based on your car height, size and arrival time. We ask that you follow these directions and do not move to a different spot. If you know you will need to leave early or require more accessible access to the toilet area, please alert a staff upon entry.

If you need to unexpectedly leave early, please approach a staff member first before moving your car. This will ensure a safe exit that does not endanger your carload or others.

There is no current size restriction on the vehicle you bring. However, very large vehicles may be directly to the back of the cinema grounds to stop the vehicle from blocking.

Groups

If you have a large group of cars attending or corporate event you wish to hold, please get in contact with us at info@sunsetcinema.com.au

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