General
What Time Do Gates Open and Films Start?
Can I Bring the Kids Along?
What Should I Bring?
– Insect repellent to keep those mozzies away!
– If you haven’t hired any seating then you are more than welcome to bring you own rugs, pillows, lawn chairs ect. Just be aware that taller chairs will be restricted to the back of the grounds so that everyone can see the screen.
– If it looks like it’s going to rain then a poncho is recommended as we will only cancel the session if the weather becomes heavy and dangerous. We will also have a limited amount of Ponchos and blankets available on-site. No open umbrellas are allowed during the screening.
– Friends, Family or Dates; Sunset Cinema is best enjoyed with others!
Can I Bring My Camera?
Ticketing
Where Can I Buy Tickets?
You can purchase your tickets online. Simply select your session from our PROGRAM and then your tickets.We also have a box office which is open the night of the screening but tickets and seating are subject to availability and cheaper if purchased online.
Can I Show My Tickets on My Phone?
I’ve Lost My Ticket.
Can I Change to Another Screening?
We understand that sometimes life can get in the way of a pre-planned night at Sunset Cinema. If you would like to swap your tickets to another session, simply:
- Go to your Sunset Cinema ACCOUNT and login
- Click ‘list tickets’
- Select the tickets you would like to swap and select ‘exchange’
- Follow the prompts to choose another session.
There is a $1.50 exchange fee on all tickets (excl seating) plus any price difference between the new and old ticket – including difference in Early Bird & normal tickets (excludes weather cancellation exchanges). Tickets cannot be exchanged for a transaction that is lesser value than the original. Tickets can only be exchanged up until 24 hours before the session time. Unfortunately tickets & seating are non-refundable.
What If I Can No Longer Attend?
What Age Do I Pay for A Child?
What is the Lawn Lounge?
The Lawn Lounge is our premium package to experience Sunset Cinema the best way possible. It includes your admission ticket ($20), reserved bean lounger in a prime spot, a beverage and a popcorn.
Can I Upgrade My Tickets to the Lawn Lounge?
What are the Ticket Booking Fees?
Do You Offer Discounts for Concessions Or Carers?
How Do I Redeem a Ticket Voucher or Discount Code?
To redeem a discount code or ticket voucher/complimentary pass (excluding Gift Cards) simply:
- Select your preferred screening
- Enter your unique Code and Validate
- Select your discounted or complimentary ticket and Add To Cart
- Follow to prompts to proceed to checkout and complete the transaction
Please check the terms and conditions of each voucher as they may differ.
Weather
What if it is unusual weather?
If we cancel your screening we will:
- SMS the mobile number of the person who booked your ticket (hopefully they’ll share this with you if that wasn’t you).
- Put a CANCELLED message across the screening page on the website.
- Email the person who booked your ticket with instructions on how to exchange your tickets (see next FAQ)
You can view our full Wet Weather Policy HERE.
I Have Tickets to a Cancelled Session. What Now?
Eat & Drink
Can I BYO Alcohol?
Can I BYO Food?
What Food & Drinks Are Available?
Venue
How Do I Get To Sunset Cinema North Sydney?
Can I Smoke?
Can I Bring My Pet?
Is Sunset Cinema an Accessible Event?
I’ve Lost Something at the Cinema.
Seating
What Seating is Available
Can I Bring My Own Seating?
Of course, picnic rugs, pillows and lawn chairs are welcome at Sunset Cinema however the Oval is sensitive so chairs with pointy legs are not permitted. Click here to view what this means 😉
We want you to be as comfy as possible but please be aware that if your seating is high and will restrict other’s viewing then we will ask that you sit towards the back or to one side of the audience area.
Groups
Are There Discounts for Groups?
Gift Cards
What Can I Redeem My Gift Card For?
How Do I Redeem A Gift Card?
- Select your Sunset Cinema session at sunsetcinema.com.au
- Choose your tickets, add them to your cart & proceed to checkout
- Sign up or login to our ticketing provider
- Enter your Gift Card code under ‘Gift Card Code’ in payment methods and click APPLY
- Complete transaction & enjoy the film!